Tena Zinc Cream 100ml

TENA Zinc Cream is a trusted topical skin protectant formulated specifically for adults dealing with incontinence-related skin concerns, including irritated, sensitive, or aging skin that needs extra care and protection. Its active ingredient, zinc oxide, belongs to the class of topical skin protectants and astringents, working to create a gentle yet effective barrier on the skin's surface.

Before you start using this cream, it's good to know that while it is generally well tolerated, some users may experience mild skin reactions such as temporary redness, skin dryness, a mild burning or stinging sensation upon application, or in rare cases, localised skin irritation. If you or a loved one is managing incontinence and you're looking for something that's easy to use, dermatologically considerate, and designed with adult skin in mind — this cream is worth knowing about. It is widely used in professional care settings and is available without a prescription, making it a practical and accessible option for everyday incontinence skincare routines.

Apply a thin, adequate layer of TENA Zinc Cream to the affected or at-risk skin area at every incontinence product change, or as directed by a healthcare professional or caregiver. There is no strict maximum number of daily applications for this topical protectant under normal use, but consistent application at each change is generally recommended to maintain an effective protective barrier.

While TENA Zinc Cream is generally well tolerated by most adults, as with any topical product, some individuals may experience side effects. These may include:

Common Side Effects:

• Mild skin redness or erythema at the site of application, particularly on already irritated skin
• Temporary stinging or burning sensation upon initial application to broken or inflamed skin
• Skin dryness or tightness in some individuals, especially with prolonged or frequent use
• Whitish residue on the skin surface due to the zinc oxide content (cosmetic, not harmful)

Less Common Side Effects:

• Contact dermatitis — an allergic skin reaction that may present as itching, rash, or worsening redness
• Localised skin irritation or sensitivity reaction to one or more excipient ingredients
• Folliculitis (inflammation of hair follicles) in rare cases, particularly if the cream is applied too thickly and occludes the skin
• Hypersensitivity reactions — though rare, symptoms such as swelling, hives, or significant worsening of skin condition should be reported to a healthcare professional promptly

Note: If any side effect persists, worsens, or causes concern, discontinue use and seek advice from a pharmacist or doctor.

• Store TENA Zinc Cream at room temperature, between 15°C and 25°C, away from direct sunlight and heat sources.
• Keep the tube or container tightly closed when not in use to prevent the cream from drying out or becoming contaminated.
• Do not freeze the product, as freezing can alter the texture and effectiveness of the formulation.
• Store in a cool, dry place — avoid storing in bathrooms or areas with high humidity, which can degrade the product over time.
• Keep out of reach of children, even though this product is formulated for adult use.
• Do not store near open flames or high-heat appliances.

• Always cleanse the skin gently before each application — use a pH-balanced, fragrance-free cleanser to avoid further irritation
• Pat the skin dry (do not rub) before applying the cream to ensure it adheres properly and forms an effective barrier
• Apply at every pad or brief change for consistent protection — don't skip applications even if the skin looks clear
• Use a thin, even layer — more is not always better; a thick layer can cause product build-up and may be harder to remove during the next cleanse
• Check the expiry date on the packaging before use, especially if the product has been stored for a while
• Store the cream in a cool, dry place — not in the bathroom cabinet where heat and humidity can degrade the product
• Keep the cap tightly closed after every use to prevent contamination and maintain product integrity
• Do not share the cream between multiple users to maintain hygiene standards, especially in a caregiving environment
• Seek medical advice if the skin condition does not improve within 7 days of consistent use, or if it worsens at any point
• Inform your pharmacist if you are using any other topical products on the same area to avoid potential interactions or reduced efficacy
• Dispose of expired products responsibly — do not flush down the drain; check with your local pharmacy for proper disposal guidance in Singapore

TENA Zinc Cream is intended for external use only and should be applied directly to the clean, dry skin of the affected area — typically the diaper or incontinence pad region — at each pad or brief change. Gently cleanse the skin with a mild, fragrance-free cleanser and pat it dry before applying a thin, even layer of the cream to the skin. Avoid rubbing the cream in aggressively; instead, smooth it on gently to avoid further irritating already sensitive skin.

TENA Zinc Cream typically has a shelf life of 2 to 3 years from the date of manufacture when stored correctly and unopened. Once opened, it is generally recommended to use the product within 12 months, though you should always refer to the expiry date printed on the packaging and the product's Period After Opening (PAO) symbol — usually indicated by an open jar icon with a number followed by "M" (months). Do not use the product beyond its expiry date, as the efficacy and safety of the formulation may be compromised.

The primary active ingredient in TENA Zinc Cream is:

Zinc Oxide — a well-established, dermatologically recognised topical skin protectant and mild astringent that forms a physical barrier on the skin surface to help shield it from moisture, friction, and external irritants. Zinc oxide has a long history of safe use in both paediatric and adult skincare, and is widely accepted in pharmaceutical and clinical dermatology practice.

The cream also contains a range of inactive (excipient) ingredients such as emollients, emulsifiers, and skin-conditioning agents that support the overall formulation's texture, spreadability, and skin compatibility. For a full list of excipients, refer to the product packaging or consult your pharmacist.

• TENA Zinc Cream should not be used in the following circumstances:
• Known hypersensitivity or allergy to zinc oxide or any other ingredient listed in the formulation
• Application to deep wounds, puncture wounds, or serious skin infections — this cream is not a wound treatment product and should not be used as a substitute for medical wound care
• Use on actively infected skin (bacterial, fungal, or viral skin infections) without concurrent appropriate medical treatment, as the barrier effect may trap pathogens and worsen the infection
• Ophthalmic (eye) use — do not apply near or in the eyes
• Oral or internal use — this product is strictly for external topical application only
• Use on skin with known severe eczema or psoriasis without prior consultation with a dermatologist or physician
• If a skin condition worsens significantly after use, discontinue immediately and consult a healthcare professional
• Always inform your pharmacist or doctor of any known allergies or pre-existing skin conditions before starting use.

As a topical skin protectant, TENA Zinc Cream has a very low risk of systemic drug or food interactions, as it is applied externally and is not significantly absorbed into the bloodstream under normal use conditions. However, the following points are worth noting:

• Topical antibiotics or antifungal creams: If you are using other topical medications on the same area of skin (such as prescription antibiotic or antifungal creams), applying TENA Zinc Cream over them may reduce the absorption or effectiveness of those medications. It is advisable to apply medicated creams first, allow them to absorb, and then apply TENA Zinc Cream as the final protective layer — or consult your pharmacist for guidance on layering topical products.
• Other barrier creams or ointments: Using multiple barrier products simultaneously on the same skin area is generally not recommended, as it may lead to excessive occlusion or product build-up.
• Wound care products or dressings: Avoid using TENA Zinc Cream in combination with adhesive wound dressings on the same area, as the cream may compromise the adhesion of the dressing.
• No known significant food interactions have been identified for topically applied zinc oxide under normal conditions of use.
• If you are unsure about combining this product with other topical treatments, always check with your pharmacist before use.

1. Do I need a prescription to purchase TENA Zinc Cream in Singapore?
No, TENA Zinc Cream is an over-the-counter (OTC) topical skin protectant and does not require a prescription to purchase in Singapore. You can conveniently order it through our online pharmacy without needing a doctor's referral, though we always encourage you to consult a healthcare professional if you have specific skin concerns or medical conditions.

2. Is TENA Zinc Cream available for purchase online in Singapore?
Yes! TENA Zinc Cream is available to order through our Singaporean online pharmacy, and we deliver across Singapore.

3. How long does delivery take after I place my order in Singapore?
Delivery timelines vary depending on your location within Singapore. Generally, orders are delivered within 5 to 7 working days. We will provide you with a tracking number once your order has been dispatched so you can monitor your delivery in real time.

4. How can I be sure that the TENA Zinc Cream I purchase from your online pharmacy is authentic?
We understand that product authenticity is a top concern when purchasing healthcare products online, and rightly so. Our online pharmacy sources all products directly from authorised distributors and verified suppliers in Singapore. Every product listed on our platform is genuine, properly labelled, and compliant with Singaporean pharmaceutical standards. We are a licensed online pharmacy operating in accordance with local regulatory requirements.

5. Can I purchase TENA Zinc Cream in bulk or larger quantities through your online store?
Yes, we do accommodate bulk or multi-unit purchases for families, caregivers, or care facilities managing ongoing incontinence care needs. If you require a larger quantity than what is listed, please contact our customer service team and we will do our best to assist you with your order requirements and any available pricing options.

6. What payment methods are accepted when ordering TENA Zinc Cream online in Singapore?
We accept a range of convenient payment methods including online banking, major credit and debit cards (Visa and Mastercard), e-wallets, and other popular Singaporean digital payment platforms. All transactions are processed through a secure, encrypted payment gateway to protect your personal and financial information.

7. Is my personal and medical information kept private when I order from your online pharmacy?
Absolutely. We take your privacy and data security very seriously. All personal information collected during the ordering process is handled in accordance with Singapore's Personal Data Protection Act (PDPA 2012). Your data will never be shared with third parties without your explicit consent.

8. Can I return or exchange TENA Zinc Cream if there is a problem with my order?
Yes, we have a returns and exchange policy in place for situations where a product arrives damaged, defective, or incorrect. Please contact our customer service team within the stipulated return window (as stated in our returns policy) and we will guide you through the process. Please note that for hygiene and safety reasons, opened skincare products may be subject to specific return conditions.

9. Is TENA a reputable and internationally recognised brand?
Yes, TENA is a globally recognised brand with decades of experience in incontinence care and adult skincare. It is widely used in hospitals, aged care facilities, and home care settings around the world, including in Singapore. Purchasing a TENA product gives you the confidence of a brand that is trusted by healthcare professionals and caregivers internationally.

10. How will my order be packaged — will it be discreet?
We understand that privacy matters, especially when ordering personal care products. All orders are packed in plain, discreet packaging with no indication of the contents on the outside of the parcel. Your purchase is handled with complete confidentiality from our end.

11. What should I do if I receive an expired product in my order?
If you receive a product that is expired or close to its expiry date, please contact our customer service team immediately with your order details and a photo of the product's expiry date. We will arrange a replacement or refund promptly. We conduct regular stock checks to ensure product freshness, but we appreciate your vigilance in flagging any concerns.